At Rynow Infotech, we are committed to ensuring that our clients receive the best possible service. As we primarily offer digital products and services, including web development, digital visiting cards, and domain registration, we do not offer returns in the traditional sense. However, we will make every effort to resolve issues to ensure customer satisfaction.
1. Digital Services and Products
Since the services and products we provide are digital in nature, they cannot be "returned" once delivered. This applies to, but is not limited to:
- Website creation and customization.
- Digital visiting cards.
- Domain registration and hosting.
- Business listing services.
2. Service Modification or Correction
If the service provided does not meet the agreed-upon requirements or you are unsatisfied with the outcome, you are eligible for service corrections or modifications. Please reach out to us within 7 days of the service delivery, and we will make the necessary adjustments.
3. Non-Returnable Services
Certain services are non-returnable once processed or delivered:
- Domain Name Purchases: Domain registrations are irreversible and cannot be returned once confirmed.
- Hosting Services: Once hosting services are initiated, they cannot be returned but may be canceled following the applicable cancellation terms.
- Completed Web Development Projects: Once a website is developed and delivered as per the client’s specifications, it is non-returnable.
4. Return Eligibility
You may request corrections or service modifications under the following circumstances:
- If the service does not match the description or agreed-upon specifications.
- If there are significant technical issues that hinder the functionality of the product.
- If errors occurred during delivery due to technical faults on our end.
5. How to Request Modifications or Corrections
If you are not satisfied with the service provided and wish to request a modification or correction, you can contact us within 7 days of the service delivery. Please provide the following details:
- Your full name and account information.
- A description of the issue or the part of the service that does not meet expectations.
- Screenshots or documentation of the issue, if applicable.
We will review your request and resolve any issues within 5-10 business days. Our priority is to ensure that the service delivered meets your expectations.
6. Limitations of Return Requests
- If the request for modifications is due to changes in requirements after the service has been delivered, additional charges may apply.
- Return requests cannot be processed once a service has been used or distributed (e.g., domain names or completed websites).
- In the case of third-party integrations or services, our ability to make returns or modifications may be limited by the policies of the third-party providers.
7. Contact Us
If you have any questions or concerns regarding our Return Policy or require assistance with a service modification, please contact us at:
Rynow Infotech
- Email: support@rynow.in
- Website: www.rynow.in