Conventional meaning of Restaurant refers to a place or premise where people come, sit and eat the desired cooked eatables that are served and pay as per the rate list in the menu card. With the passage of time the restaurants specialized in different cuisine to attract the customers and build long lasting relationship. At that time this type of marketing strategies worked, but with Globalization and advancement in Information Technology Restaurant Management achieved a new dimension to cater to the needs of not only local customers, but also visitors that are from other cities/towns and due to Brand Image they are repeat visitors. More recently Home Delivery is becoming the fad of youth coupled with the craze to reserve table at Restaurant for parties or get-together. Above all, successful operations of Chain of Restaurants have drove the competition in an entirely different dimension giving rise to stiff competition.

To emerge as the successful Brand in this industry, the restaurants have to depend on Restaurant Management Software that takes care of Call Order Management, Guest Booking Management, Table Management, Inventory Management, Recipe Management, Kitchen Management, Home-Delivery Management by self and other partner channels, Bill Management, Attendance Management and Payroll Management etc. The features of Customized software may vary according to the need and requirement, but one thing is certain that the rules of Game has changed and Restaurant Management Software plays a Pivotal role in Building Brand Image thereby turning prospects into loyal and repeat customers and taking the concerned business into the next stratum.