Customer Relationship Management is now the Key Factor for Success for any Enterprise. With Globalization and Advancement in Information Technology, it is the relations with our esteemed customers that matters. In this world of tough competition, CRM I.e Customer Relationship Management is pivotal in keeping the wheels of any business moving.

Any Economy depends on the enterprises that are engaged in business and business is dependent on the customers. In this way Economy and Customers are related.it is very difficult to retain the existing customers. To retain the existing customers, we have to manage the relation with customers. Relations can be managed in several way. CRM software is introduced in several Business Houses. Front Office or Personal Relation Officers uses its different domains to keep the record of the existing customers and get in touch with them as per the requirements and try to Up-sell and Cross-sell as per the Offers and Discounts prevailing at that time in the particular Organization.

Customer Relationship Management is very helpful in converting the prospects into customers. A prospect may have visited the website of the particular organization or may have downloaded the application, but in absence of personal touch or lucrative offer, the lead may not be converted unless it is very well managed by the particular company. Hence CRM Software in Delhi (Customer Relationship Management) has changed the rules of the game and its importance is increasing day by day.

HR, CRM & PROJECT MANAGERMENT

Management of any unit and especially Human Resource (HR), Customer Relationship (CRM) and Project needs adequate Planning, Organizing,Controlling and Leading in the requisite domain. In today’s world of advancement and innovations in Information Technology that paved the way of onset of Digital era besides stiff competition amongst Business rivals, every Domain is now becoming automated. Even the simplest routine process is now being automated to get the desired output and enhanced productivity. In such a scenario, our much-acclaimed soft-wares pertaining to Human Resource Management, Customer Relationship Management and Project Management is being applauded across the Globe.

With our soft-wares pertaining to Human Resource Management, Customer Relationship Management and Project Management, the concerned Business Unit will gain mileage over their rivals in a pronounced way by better Management of the work that is being automated.

Automation of work signifies the optimum use of Resources. Whether it is managing the employees or customers or even handling the specific projects- all need the harnessing of resources in a well-planned and controlled designated way so as to achieve the maximum productivity.

Our Soft-wares pertaining to Human Resource Management, Customer Relationship Management and Project Management enhances the Brand Value and Brand Image besides helping the Business Unit by:

• Ideating strong Bond between Customers and concerned Business Unit that raises the Business to next stratum of success.
• Productivity of the employees increases that helps in Profit Maximization.
• Planning, Scheduling, Time Management and Resource allocation of Projects can be done in a much-systematized way.

MEET YOUR BUSINESS NEEDS

Commencement of a Project needs adequate Planning, Organizing, Staffing and Controlling by a well-structured and synchronized system. Employees and Customers are vital for any Project,but success lies in its optimumManagement. We provide such a system that augmentsthe profit of a Business unit by:

• Automation of the Work
• Empowering the Employees
• Improving Team Collaboration
• Increasing the Return on Investment
• Increasing the Productivity
• Enhancing the Customer Satisfaction
• Increasing the loyalty of the Customers
• Better Management of the Resources by optimum allocation of Resources
• Real Time Budget Management
• Monitoring the Progress of Work
• Effective Internal Communication as well as External Communication
• Simultaneous management of various projects at a time

ANALYSE YOUR WORK FLOW

Our Integrated Software System gives the Business Unit, the requisite access to analyse the desired work-flow as per the requirement. It helps in streamlining and automation of manual task that was monotonous and un-productive. The work-flow depends on the nature of Business and may be in different form viz: Transformation of Materials, Provision of Services or Processing of Information. The major benefits that accrue due to the integration includes:

• Automation of Manual work
• Reduction in Error
• Being facilitator, improves connectivity between people and software
• Increase in Productivity
• Easier handling of Multiple Tasks at a Time
• Increase in Transparency of Work
• Optimistic Work Culture

MANAGE YOUR SUPPORT TICKETS EFFICIENTLY

Our Customized integrated software system enables the Business Unit to move in the direction of automation and in case, some issues are there either pertaining to the employees themselves or related to the work or some unsolicited issues, then all the issues can be resolved by raising the Tickets related to the issue. Support Tickets helps the business Unit in multiple ways and major merits can be enumerated as:

• Prioritization of Requests
• Resolving the issues
• Ensuring Response within designated time
• Issue resolved by the concerned Expert
• Easy Tracking of Records
• Keeps the Business Unit organized
• Professional approach to issues
• Organized way of Work Culture
• Ensuring Transparent and Effective Communication

TEAM COMMUNICATION FOR THE 21ST CENTURY

RESPONSIVE

Our Customized Website makes it accessible on variety of Devices, window and screen sizes. These Dynamic changes are plausible due to our Web Development approach in designing the said website considering the requirements of our esteemed Business Units.

CUSTOMIZABLE

With Globalization and Changing pattern of Business, the needs of the Business Units are also changing. To suit the requirement of the Business Units, the said website can be Edited, Redesignedwith added features and Links as per the changed needs of the Business Unit

UI ELEMENTS

User Interface (UI) Elements helps the user to interact with the product or service and consists of Input Controls, Navigational Components and Informational Components. These are the parts used to build Customized apps or websites as per the requirements of the Business Units.

CLEAN CODE

By using Clean Code, our customized software is easy to read, write and maintain. It is primarily a reader-oriented development style to suit the requirement of the said user.

DOCUMENTED

Our Customized Services provides comprehensive Documentation. It includes the Use, Operation and Maintenance of the said software. It helps to track all aspects of the said software and reduces incurring of support costs

FREE UPDATES

Our customer-oriented approach of the Free updates helps in enhancing growth of the said Business Unit. The userremains connected with the present trend of the sales and buyer’s preferences that ultimately helps the business to get greater exposure besides other direct and indirect benefits that is being accrued.

FEATURES

TASK MANAGEMENT

Our Integrated Software helps the User to manage all the activities of the concerned Business Unit from one user friendly platform. One can navigate between different task or projects by single click. There is no need to remember multiple URLs, Usernames and related passwords. When the task is managed priority wise, then it is accompanied with better team management that culminates with enhanced productivity besides finishing the work as per the expected deadline or even before it due to synergy that becomes effective. It saves time of management and augments time of follow-ups. Task management has the unique feature of collaboration among different Units, Projects and Resources to achieve the desired result within stipulated deadline date.

TRACK

The Business Units can track the progress of various tasks or projects priority wise and manage the same in just a single click that leads to optimum resource allocation and enhanced productivity.

ADD MEMBERS

More members can be added to the concerned project(s) or task(s) as per the requirement so as to complete the work within stipulated deadline date by just a single click. It results in better Team collaboration.

ASSIGN TASK

The task can be assigned to the group members as per the specification and requirement of the concerned project and later on the assigned task can also be modified, if the situation arises.

MANAGE ALL YOUR BILLS

The system gives access to manage all the monetary transactions due to automation and generated report helps in streamlining such transactions so as to safeguard the interest of the stakeholders and run the concerned unit as per the Government guidelines.

ESTIMATES

Our automated system helps the Business Unit to increase the preparation time of estimates,reduce calculating errors, track the changes in Quantity and if situation arises then cost can also be modified.

INVOICES

The customized system facilitates automation of monetary transactions, prevents errors and frauds enhances Customer Relationship, helps in Account Reconciliation and above all reduces the over all cost pertaining to the invoices.

PAYMENTS

Payment is the major aspect of any Business Unit. Our system integrates the payments. The payment is secured and is easier to administer besides being more efficient and time saver.

MANAGE YOUR EMPLOYEES

Our Customized Software facilitates the Management of the Employees. The Data is secured and can be easily accessed by the designated user as per the requirement. Human Resource can be utilized in an optimum way so as to enhance the productivity of the organization besides augmenting better team coordination.

TICKETS

Tickets can be raised as per the requirement of the organization by the designated user. Request is handled seeing the priority and urgency of the said case. It increases the Team Collaboration and enhances the productivity by professional approach.

LEAVES

Our System helps the users to apply for the leave from anywhere. In such a scenario tracking and tracing of the said leave is obvious and our system facilitates the same. The leave calculation is must while inputting data for payroll for the concerned employee.

ATTENDANCE

Our System ensures cent percent accuracy in marking the attendance of the employees. It is fully secured with Real Time inbuilt tracking system. It increases efficiency and createshassle free management system.